Bk9900 Privacy Policy — your data is safe with us

Bk9900 (https://bk9900.best) wants you to know, through this Privacy Policy, how seriously we take the protection of your personal information. When you use bk9900, you share certain data with us — this policy provides a full account of how that information is collected, stored, used, and kept secure.

This Privacy Policy is Terms & Conditionsan integral part of. By creating an account or using the bk9900 platform, you are deemed to have read and accepted this Privacy Policy.

This policy has been written in English to ensure all of bk9900's Bangladeshi users can easily understand it. If you have any questions, please contact us directly at support@bk9900.best.

Bk9900 collects three types of data — information you provide at registration, data collected automatically as you use the platform, and documents submitted for verification purposes.

Information collected at registration:

• Full Name (as per National ID)
• Mobile Number (for OTP verification)
• Email Address
• Date of birth (for age verification)
• Password (stored in hashed form — not readable in plain text)

Information collected during KYC verification:

• Copy of National ID or Passport
• Proof of Address (if required)
• Payment method details (bKash/Nagad number)

Automatically Collected Data:

• IP Address & Device Information
• Browser type and operating system
• Activity logs on the platform (login times, bet history)
• Cookies & Session Data

Bk9900 uses the data it collects solely for defined purposes. Full details are provided below:

You can opt out of promotional emails or SMS at any time through your notification settings. However, essential account-related messages cannot be disabled — they are a necessary part of the service.

Bk9900 does not sell your personal data or share it with any third party for advertising purposes. However, information may be shared in the following limited circumstances:

• Payment processor: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• Legal Authorities: Information may be disclosed in response to court orders, government directives, or national security requirements.
• Security Provider: Limited data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred to the new owner. You will be notified in advance if this occurs.

Bk9900 enters into confidentiality agreements with any third parties with whom data is shared, ensuring they are equally obligated to keep your information secure.

Bk9900 uses multiple layers of security to keep your information protected:

• Transmission Encryption: All data transmissions are encrypted using the TLS 1.3 protocol.
• Storage Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Firewall & DDoS Protection: Multi-layer firewall protection to prevent unauthorized access.
• Two-factor authentication: OTP-based two-factor authentication for an added layer of account security.
• Regular Penetration Testing: Regular vulnerability assessments conducted by external security specialists.
• Staff Access Controls: Only authorized personnel have access to the data they need.

You also play a role in keeping your data secure. Use a strong password, never share your account details with anyone, and report any suspicious activity to our support team right away.

Bk9900 uses cookies to enhance your experience on the platform and to maintain security. Cookies are small data files stored in your browser.

You can also block or delete cookies directly through your browser settings. Keep in mind that blocking essential cookies may prevent certain features of the site from working properly.

As a bk9900 user, you have the following rights over your personal data:

To exercise any of these rights, email us at support@bk9900.best. bk9900 will respond within 30 days. Please note that due to legal obligations, certain data may not be possible to delete — in which case you will be informed of the reason.

Bk9900 strictly does not provide services to anyone under 18. Date of birth is verified at registration, and supporting documents may be requested in any case where age is uncertain.

Bk9900 never knowingly collects or stores data from minors. If it is found that information from an underage individual has been collected, it will be deleted immediately.

Bk9900 retains your data only for as long as necessary — not indefinitely.

• Active account: Data is retained for as long as your account remains active.
• Closed account: Following account closure, financial transaction records are retained for legal compliance purposes — typically for 5 years.
• KYC documents: Verification documents are retained for the period required by the relevant regulatory authority.
• Log Data: Security logs are typically retained for up to 12 months.

Bk9900 may update this Privacy Policy as needed. For any significant changes:

• A clear notice will be posted on the platform.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of bk9900 after any changes take effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

For any privacy-related questions, complaints, or requests, please contact the bk9900 data protection team:

Bk9900 will respond to your privacy request within 30 days of receipt. For more complex matters, this period may be extended — but you will be informed in advance if that is the case.